Refund & Return Policy

At Grabsio, customer satisfaction is important to us. We offer a 5-day return policy, which means you have 5 days after receiving your item to request a return.

To be eligible for a return, the item must be unused, in its original condition, and in the original packaging, along with proof of purchase.

To initiate a return, please contact us at officialgrabsio@gmail.com. Return requests must be approved before items are sent back. Detailed return instructions will be provided upon approval.

Damaged or Incorrect Items

Please inspect your order upon delivery and contact us immediately if you receive a damaged, defective, or incorrect item. We will evaluate the issue and work to resolve it promptly.

Non-Returnable Items

The following items are not eligible for return:

• Personalized or custom-made products

• Perishable goods

• Personal care and hygiene products

• Hazardous materials, flammable liquids, or gases

• Gift cards

• Sale or clearance items

Exchanges

To exchange an item, please first request a return for the original item. Once the return is approved, you may place a new order for the desired item.

Refunds

Once we receive and inspect your returned item, we will notify you regarding the approval of your refund. If approved, refunds will be processed to your original payment method within 5–10 business days. Processing times may vary depending on your bank or payment provider.

For any questions regarding returns or refunds, please contact us at officialgrabsio@gmail.com.

+91 7510975855